Atrezzo Provider Portal Information
Announcements
UM PROVIDERS:
The Provider Portal has been enhanced with a Create Case Wizard. Available January 26, 2023, the Case Wizard will simplify and decrease case submission time for all UM providers!
Please access the below general practice video for instructions on utilizing the Wizard.
Atrezzo Provider Portal - UM Create Case Wizard Training Video
Take advantage of Acentra's online training!
You can participate in our scheduled live online sessions or you can access recorded
sessions at your convenience. Click the tabs and find links to access training sessions and materials.
PowerPoint Presentations and Training Materials
UM Create Case Wizard Training Video
This video demonstrates an enhancement to the Atrezzo Provider Portal affecting how to submit a prior authorization request. The change is system functionality only and will not affect the policies of your contract or the processes in place.
MNHCP Atrezzo Portal Administrator Training Video
Training for administrators on the updated version of Atrezzo. -Posted 11/28/22
Training for all users on logging into the updated Atrezzo Provider Portal. Posted 11/28/22
MN Atrezzo Provider Portal System Training
How to Register for the Atrezzo Provider Portal Training Video
How to Register for the Atrezzo Provider Portal Video
How to Create a Case Extension in Atrezzo Provider Portal
PROVIDER PORTAL QUICK REFERENCE GUIDES - PDF
- Action Function Case View
- Adding Additional Supporting Information (Within Case)
- Atrezzo Portal Multi-Factor Registration Process
- How to Add a User
- How to Add a Chrome Browser
- How to Complete a Saved Request
- How to Reset a Password or Unlock Account
- How to Update User Profile
- How to View a Determination Letter
Atrezzo Provider Portal Case Submission Requirements - Updated November 15, 2022
Acentra Health Administrative Submission Checklist CMDE -updated 9/23/24
Acentra Health Service Authorization Check_ITP -updated 9/23/24
Kepro EIDBI Atrezzo Provider Portal Training PPT- Posted May 18, 2023
Auto-Approval D1110 Questionnaire Presentation
- Revised 03/16/23 - Posted 03/16/23
Auto-Approval D1110 TPL Presentation
-Revised 11/24/2020 - Posted 12/30/2020
Dental Provider Portal Training PowerPoint
-Posted 03/16/23
Oral Surgery - Impacted Teeth Questionnaire Training PowerPoint
-Posted 2/7/2023
Oral Surgery Questionnaire Completion Instructional Video
-Posted 1/27/2023
Orthodontia Medical Necessity Questionnaire [Updated]
-Updated 01/11/2021
Orthodontia Questionnaire Training PowerPoint
-Posted 01/11/2021
Periodontal Therapy Training PowerPoint
- Posted 07/19/2022
Periodontal Therapy Checklist
- Posted 07/19/2022
Currently, there are no materials available for this category. Please check back later.
EMA Provider Portal Training PPT -Posted 10.13.2023
MHCP Live Training Document - Atrezzo Provider Portal Registration
MN- EMA Atrezzo Provider Portal User Guide - How to submit EMA request via Atrezzo Provider Portal
Private Duty Nursing - Link
PRTF Clinical Requirements Training - Revised June 9, 2020
Recorded Training- Recorded training is now available.
Retrospective Review Submission Requirements - Retrospective Post Payment Reviews: How to Submit Medical Records
Currently, there are no materials available for this category. Please check back later.
Extended Psychiatric Inpatient Treatment Services Training PPT
Posted 10.4.2023
PHP Prior Authorization Submission Requirements Training PPT
Posted 10.30.2023
ASAM
- ASAM Criteria Assessment Interview Guide - An editable, standardized version of the ASAM criteria provided to the public by DHS in the hopes of increasing the quality and consistency of patient assessments and individualized, patient centered care. - Posted 8/9/22
- On-the-Spot: ASAM Integration and Application – Am I doing this right? -Posted 10/25/22
- Clinical Documentation ASAM Quarterly Training - present- Updated 7.15.2024
- 1115 SUD Case Creation Provider Training (Handout) -Posted 7.19.24
- 1115 SUD Documentation Standards and Tips Handout - Posted 7.19.24
Authorization
- Substance Use Disorder Authorization Criteria
- MN SUD PA Submission Requirements PowerPoint Handout
- How to Create a Case Extension in Atrezzo Provider Portal (Video)
Training Links
-
Open Office for SUD Portal Assistance
- 2nd Friday each month at 11am
- Link DOES NOT change from month to month
- Meeting Link
-
Monthly Lunch and Learn Webinar Links
- 4th Wednesday each Month at 12pm
- Topics are TBD
- Providers MUST register for the training
- August 28th
- Levels of Care when to Transition LOC TBD
- August 28, 2024 Meeting Link
- September 25th
- Levels of Care when to Transition LOC TBD
- September 25, 2024 Meeting Link
- October 23rd
- Levels of Care when to Transition LOC TBD
- October 23, 2024 Meeting Link
- November 27th
- Topic TBD
- November 27, 2024 Meeting Link
- December 18th
- Topic TBD
- December 18, 2024 Meeting Link
Kepro's training materials are available in various file formats which may require specific tools to enable you to view them. The file types and links to the associated tools which you may need to download and install are listed below:
- For file type .pdf use the Adobe Acrobat Reader.
- For file types .ppt and .pptx use the Microsoft PowerPoint viewer if you do not have Microsoft PowerPoint.