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Announcements

Dental Providers: Oral Surgery Documentation Update
5/08/25

Important clarifications for submitted documentation when active periodontal disease is the rationale for extraction of impacted teeth. Click here to view details.

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EIDBI/CMDE Providers
5/02/25

Starting May 1, submitted cases that require additional clinical or administrative information or corrections for case approval will be pended with a detailed list of updates only once. Everything on the list must be uploaded to the portal within 15...

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DME PROVIDERS: Wheelchair auto-approval
4/16/25

DME providers who need wheelchair parts can now get an authorization within 24 hours for approved cases by submitting via the portal and filling out a questionnaire! Applies to codes: HCPCS Codes: K0108, E0953, E0955 - E0957, E0960, E0966, E1028[RM1]...

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Past Announcements

Atrezzo URL Update
4/16/25

The URL for Atrezzo is now https://atrezzo.acentra.com. The previous URL will continue to forward until further notice. Please take a moment to update your bookmarks to avoid any potential issues in the future!

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Dental Providers
11/13/24

Vital Information: Please view the most current Authorization Requirments

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Dental Providers:
8/07/24

The Oral Surgery questionnaire has been updated for the following codes: D7220, D7230, D7240,7241, D7252. As of 9/1/24 this new checklist will replace the previous questionnaire and will be required along with all clinical documentational when submitting a request for...

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DHS Forms
8/07/24

DHS requires providers submit authorization requests using the most current version of DHS forms. Providers can locate the most current DHS forms at https://edocs.dhs.state.mn.us/lfserver/Public/ . Please reach out to DHS at DHS.MA.Behavioral.Health@state.mn.us or call the DHS provider help desk (651)...

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MN SUD Training Links Updated
7/22/24

SUD Providers: Quarterly, monthly & Open office training links have been updated! Please visit the Training Materials Page and choose the "Substance Use Category". All links and training descriptions will be under the "Training Links" category.

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HH/HCN Providers
2/13/24

Please note, submitted cases that do not include attached documentation will now be rejected within 5 days instead of original 10 days. This is effective immediately per determination made jointly with DHS.

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It gives us great pride to share that we are now Acentra Health!
12/06/23

All future correspondences will be marked with the Acentra Logo, however; our current website (www.mhcp.kepro.com) as well as existing email addresses will be migrating in the coming months. Please watch for future announcements on how this may impact you. For...

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December 5th: Atrezzo is getting a Facelift!
12/05/23

On December 5th, 2022, the Atrezzo Provider Portal will be updated with a new and improved version. Additional benefits include: Web-based platform Email notification of updates to cases Increased ease in uploading documents All login information will remain the same...

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TRAINING VIDEOS ON THE UPDATED PROVIDER PORTAL
11/06/23

MHCP Atrezzo Portal Administrator Training Video -- Administrators MHCP Atrezzo Portal Login -- All users MN Atrezzo Provider Portal System Training -- All users on full portal functionality. PROVIDER PORTAL QUICK REFERENCE GUIDES - PDF: MHCP Atrezzo Portal Administrator Training...

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Psychiatric admission for Inpatient level of care update:
7/13/23

** EFFECTIVE IMMEDIATELY ** Per DHS directive 07.13.2023, the discharge date is not required for an approved IP psychiatric admission review. The approved date of admission is displayed as a single line date of service in Atrezzo/ANG and will not...

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EXTENDED PSYCHIATRIC INPATIENT TREATMENT PROVIDERS
3/06/23

The most recent PowerPoint Presentation describing the DHS review process including updated ANG screenshots has been uploaded to the Kepro-Acentra Training Page. You can select "Training" from the blue menu on  the left, then Mental Health "+" then select Extended Psychiatric...

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Dental providers creating cases for d4341 and/or d4342:
3/06/23

For each quadrant being requested, you must create a procedure line (IE: 4 quadrants will require 4 procedure entries).  Then for each procedure line, you must choose the quadrant requested for that procedure line. Click here for detailed instructions.

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DENTAL PROVIDERS
2/06/23

UPDATE TO RETROACTIVE REVIEW POLICY FOR REMOVABLE DENTAL PROSTHESIS Please note as of October 1st retroactive requests for removable prostheses will no longer be down coded to alternate services.   If the recipient does not meet criteria for the code / service...

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DME PROVIDERS
1/11/23

On January 11, 2023 the Kepro Provider Portal will fully migrate to the new system and access to the old system will be turned off. Training resources for the new system are located on the Training Page of the MHCP...

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MN 1115 SUD Demonstration Providers
8/09/22

ASAM is providing a standardized version of the ASAM criteria to the public in the hopes of increasing the quality and consistency of patient assessments and individualized, patient centered care. ASAM CRITERIA ASSESSMENT INTERVIEW GUIDE Please see the July 26,...

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DBT PROVIDERS: Updated DBT IOP Authorization Form (DHS – 6322)
6/24/22

An updated DBT IOP Authorization Form, DHS 6322 has been released for immediate use. This form can be found on the MN DHS website by following this link: DHS-6322-ENG (Initial Dialectical Behavior Therapy (DBT) Intensive Outpatient Program (IOP) Authorization) (state.mn.us)...

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Reminders for Case Submissions:
3/08/22

1. Review the below request type definitions to determine the most appropriate selection: Prior Authorization - the service(s) or item(s) have not been provided yet. This request is to seek prior approval. Retrospective - the service(s) or item(s) have already been rendered...

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ASAM Criteria Assessment Interview Guide
3/01/22

ASAM is providing a standardized version of the ASAM criteria to the public in the hopes of increasing the quality and consistency of patient assessments and individualized, patient centered care. ASAM CRITERIA ASSESSMENT INTERVIEW GUIDE Please see the July 26,...

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DME Reminder
2/25/22

Providers, when creating a PA for DME and supplies, please use S=Supply as indicated below.  

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EIDBI Providers, Kepro has two announcements:
2/01/22

Kepro has added two new documents under the CMDE/EIDBI provider training tab. These checklists have been created to assist providers with submitting EIDBI ITP and CMDE authorizations. Each case will be reviewed to ensure all necessary documentation has been provided...

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EIDBI 0373T Code Has Been Added
10/14/21

The 0373T code with UB modifier for higher intensity intervention services has been added to the ITP form and effective as of Thursday 10/14/2021.   This code and modifier are now available when creating Cases in the Kepro Atrezzo Portal.

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EIDBI/CMDE PROVIDERS:
10/08/21

Effective DATE 10/8/2021 - Please be advised  Service Agreements will no longer be created for EIDBI requests for administrative reasons such as: All required documents not included; Provider NPI not valid; Request represents a duplicate authorization; Or when Recipients have active...

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DME Equipment & Supplies
10/01/21

Nutritional Products and Related Supplies: Under Covered Services, we added In-line cartridge containing digestive enzymes (HCPCS code B4105) as a covered MHCP benefit beginning Oct. 1, 2021. Click here for more detailed information in the DHS Manual.

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Verbal consent of individual treatment plans (ITPs) through telehealth
9/01/21

A temporary peacetime emergency waiver allowing the recipient's verbal or electronic written approval of the ITP or change in the ITP for mental health services or assessments delivered through telehealth remains in effect beginning Sept. 1 2021, based on new...

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Respiratory Equipment
8/13/21

 Under Covered Services, we provided two examples of when both a portable and stationary ventilator may be covered. Under Noncovered Services, we added a reminder that manual resuscitation bags are covered.  Under Authorization, we explained authorization requests for a second ventilator must include...

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Update – Faster Approval of Prophylaxis D1110 Request within 2 Business Days
8/02/21

Effective 08/10/2021 -  The number of additional prophies approved for the current calendar year will be calculated based on the date of the first Prophy and MRC submitted on the questionnaire. The approved dates will be backdated to January 1st...

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Home Health/Home Care Nursing Providers:
8/02/21

Please be advised, effective Monday, August 2nd 2021, a new case will need to be created for recertification requests. Additionally, as a reminder, please complete the questionnaire.

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EIDBI Providers Effective 6/16/2021:
6/16/21

The only procedure codes that can be submitted are: 97153, 97154, 97155, 97156, 97157, H0032, AND H0046 with modifier UB.  NOTE: You must attach the Individual Treatment Plan (ITP) Form with the Signature Page. This Form selection is available in...

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CMDE Providers Effective 6/16/2021:
6/16/21

For case submission - the only procedure code that can be submitted is 97151 with Modifier U8.  NOTE: You must attach the Comprehensive Multi-Disciplinary Evaluation (CMDE) Form with the Signature Page. This Form is available in the drop down selection...

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Contact Us
MN SUD:MinnesotaASAM@acentra.com
Dental:DentalMNMedicaid@acentra.com
MN EMA: EMAMNMedicaid@acentra.com
MNproviderissues@acentra.com
P: (866) 433-3658
F: (866) 889-6512

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