Out Of State Requests
At a Glance
Out of State Requests
Out of State Requests services allows providers to request coverage for medically necessary services delivered outside Minnesota when care is unavailable in-state. Providers must follow MHCP guidelines for prior authorization, documentation, and billing through MN–ITS to ensure compliance and timely reimbursement.
Training & Reference Materials
MHCP Provider Manual Page
Newsletters
Newsletters
Beginning January 1, 2026, Acentra will reduce turnaround times to 10 days for pended cases and 72 hours for expedited cases, with incomplete expedited requests now resulting in rejection. Expedited reviews only apply when delays could seriously impact a member’s life, health, function, or create risk of severe pain or emergency. A new Member Portal will launch, allowing Medicaid recipients to view authorizations and submit appeal documents. Providers are encouraged to use the Atrezzo Portal for faster, easier documentation submission and case communication. For more details see the attached newsletter below.
Frequently Asked Questions
Out Of State Requests FAQ Coming Soon!