Home Care Services
At a Glance
Home Care Services
Home Care Services supports providers in delivering medically necessary home care, including nursing, health aide, therapies, and skilled visits. Services must follow MHCP guidelines, be ordered by an authorized clinician, and documented in a care plan. Providers ensure compliance, verify member eligibility, and streamline billing through MN–ITS
Training & Reference Materials
Home Care Technical Change Request Form
MHCP Provider Manual Page
Newsletters
Newsletters
Beginning January 1, 2026, Acentra will reduce turnaround times to 10 days for pended cases and 72 hours for expedited cases, with incomplete expedited requests now resulting in rejection. Expedited reviews only apply when delays could seriously impact a member’s life, health, function, or create risk of severe pain or emergency. A new Member Portal will launch, allowing Medicaid recipients to view authorizations and submit appeal documents. Providers are encouraged to use the Atrezzo Portal for faster, easier documentation submission and case communication. For more details see the attached newsletter below.
Frequently Asked Questions
Home Care Services FAQs coming soon!